Returns & Refunds
The following items are valid for Return & Refund:
1. Non-consumable items.
2. Wrong item received. Wrong variation of item received.
3. Only "factory defective" items.
4. Non-disposable items.
5. Return requests are only valid for 7-days upon delivery.
6. Change of mind is not allowed. All correct items delivered are considered as final sale and cannot be returned and refunded.
Upon receipt of the returned item/s, our team will perform validation if the item/s returned are valid for refund.
For return and refund requests, please contact us at email address firstname.lastname@example.org for complete return information and guide. Please provide complete information or your order in the email, provide ORDER NUMBER, your name and your contact information where we can reach you.
All shipping fees for qualified returns (any shipping fees) are solely paid by the buyers and will not be included in the refund amount. Only item prices that appeared on the order will be refunded.